SKU: Q2612A - HP - 12A - Toner Cartridge (Black) - LaserJet 1020/3020/1022 Series Printer

At IT Networks Trade, we aim to deliver reliable IT hardware and components with transparency and quality assurance. Please review the following terms and conditions before placing your order:

1. 1. Non-Returnable Products:

      • Any product that is not a 3D memory item becomes non-returnable and non-cancellable once processed.

      • A restocking fee of up to 25% may apply on certain products, depending on the product category.

   2. Product Condition:

      • All products are shipped as refurbished by default, unless selected otherwise for new retail condition at the time of order.

   3. Shipping & Availability:

      • Items are typically dispatched within 24 hours, subject to stock availability.

      • For same-day shipping requests, please contact our customer support at (512) 881 3587.

      • Our online shipping calculator estimates costs for items under 5 lbs. For heavier equipment (e.g., servers, motherboards, racks), shipping costs may differ — our customer service team will confirm before finalizing the order.

   4. Manufacturer Part Numbers:

      • Many manufacturers (such as HP, Dell, IBM, and Compaq) assign corresponding Spare Part Numbers (Spare P/N#) or Field Replacement Unit Numbers (FRU#) to their products.

      • The received item may display one of these numbers, which are valid replacements for the ordered part.

      • For assistance verifying compatibility, contact our Sales Department.

   5. Warranty Policy:

      • Most items include a 30-day limited DOA (Dead on Arrival) exchange warranty for replacement with the same part only.

      • Some drives may carry a 90-day warranty—please confirm with our sales team.

      • Additional warranties (manufacturer, service, or extended) may also apply depending on the product.

   6. Product Packaging & Accessories:

      • All items are bulk equipment and typically do not include drivers or CDs. Contact us to confirm availability if you require installation media.

      • Product images are for illustrative purposes only—the actual product may differ slightly.

      • Packaging may vary (e.g., OEM or plain bulk packaging) depending on stock and order quantity.

      • Refurbished printers may not include toners or full ink cartridges.

   7. End-of-Life (EOL) Products:

      • EOL items that are no longer in production may be replaced with a compatible equivalent featuring the same FRU number and functionality.

   8. Contact & Support:

      • For any concerns or questions regarding product conditions, shipping, or compatibility, please reach out to:
        📧 support@itnetworkstrade.com
        ☎️ (512) 881 3587