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GENERAL FAQs

Do you sell TS-228A/20TB-IW in new, refurbished, or both??

We provide both Brand New and Refurbised TS-228A/20TB-IW. You can select the condition while adding to cart. Our refurbished equipment is thoroughly tested, inspected, and certified to deliver reliable performance that meets industry expectations.

What’s the best way to check if TS-228A/20TB-IW will work with my existing setup?

TS-228A/20TB-IW includes in-depth technical details to help you assess compatibility. If you’re still unsure, our experienced support team is available to guide you—ensuring you choose hardware that fits seamlessly with your existing setup and operational needs.

Do you provide replacement if TS-228A/20TB-IW is EOL or EOS?

We also supply replacement parts in brand-new condition. Pricing may vary depending on availability and specific configurations, and will be adjusted accordingly.

Does the TS-228A/20TB-IW include a warranty?

TS-228A/20TB-IW is backed by a 30-day replacement warranty to ensure confidence in your purchase. Warranty coverage depends on the condition of the item—brand-new units include a 12-month manufacturer warranty, while refurbished units are covered for 30 days. Every unit is fully tested and verified for quality before dispatch.

Can I get better pricing if I order bulk quantity of TS-228A/20TB-IW?

Yes, we offer competitive pricing for bulk purchases of TS-228A/20TB-IW. If you're sourcing for a large project, you can request a custom quote to receive volume discounts and tailored solutions based on your requirements.

How fast can I receive the TS-228A/20TB-IW after placing an order?

If the TS-228A/20TB-IW is in stock, orders are typically processed the 24-72 hours for quick dispatch. Delivery timelines will vary depending on your location and shipping method, but we aim to minimize lead times for all customers.

QNAP TS-228A NAS Tower Ethernet LAN White - NAS Servers

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QNAP TS-228A NAS Tower Ethernet LAN White - NAS Servers

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Category:	NAS Servers
Availability:	Out of Stock
Part Number:	TS-228A/20TB-IW
Manufacturer:	QNAP
Payment Methods:

MSRP:

-You Save:

Product Condition:

New Refurbished

QTY:

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Lightweight and powerful entry-level NAS for private cloud and home entertainmentEquipped with a Realtek RTD1295 quad-core processor, the TS-228A provides home users with powerful features including snapshot-based backup, file synchronization, and private cloud services. The TS-228A is also a one-stop home entertainment portal for streaming photos, music, and videos to multiple devices throughout your home and beyond. With energy-saving and quiet operation, the TS-228A is especially suited for home users and provides easy-to-use and convenient functionality for file storage and multimedia needs.

Storage
Online RAID migration	Yes
Online RAID expansion	Yes
Bad block scan	Yes
Storage drives installed	Yes
Installed storage drive type	HDD
Number of storage drives installed	2
Total installed storage capacity	20000 GB
Supported storage drive types	HDD, SSD
Number of storage drives supported	2
Storage drive interface	Serial ATA III
Storage drive capacity	10000 GB
Storage drive size	3.5"
RAID support	Yes
Supported file systems	FAT32,HFS+,NTFS,ext3,ext4
RAID levels	0, 1, JBOD
Processor
Processor architecture	ARM Cortex-A53
Processor frequency	1.4 GHz
Processor family	Realtek
Processor model	RTD1295
Processor cores	4
Memory
Internal memory type	DDR4
Internal memory	1 GB
Maximum RAM supported	1 GB
Memory slots	1
Flash memory	4096 MB
Networking
Copper ethernet cabling technology	10BASE-T,100BASE-TX,1000BASE-T
Dynamic DNS (DDNS)	Yes
Ethernet LAN	Yes
Ethernet LAN data rates	10,100,1000 Mbit/s
Wake-on-LAN ready	Yes
Supported network protocols	CIFS/SMB, AFP (v3.3), NFS(v3), FTP, FTPS, SFTP, TFTP, HTTP(S), Telnet, SSH, iSCSI, SNMP, SMTP, SMSC
iSCSI support	Yes
DHCP server	Yes
DHCP client	Yes
Ports & interfaces
USB port	Yes
USB 3.0 (3.1 Gen 1) Type-A ports quantity	1
USB 2.0 ports quantity	2
Ethernet LAN (RJ-45) ports	1
Hard drive
RAID support	Yes
Supported file systems	FAT32,HFS+,NTFS,ext3,ext4
RAID levels	0, 1, JBOD
Design
Cooling type	Active
Fan diameter	4 cm
Built-in display	No
Colour of product	White
LED indicators	Yes
Chassis type	Tower
Technical details
Type	NAS
Device class	Home & Home Office
Backup function	Yes
Backup features	Cloud, USB drive, iSCSI LUN
Built-in display	No
Built-in optical drive	No
Card reader integrated	No
Colour of product	White
Noise level	17 dB
Multilingual support	Yes
LED indicators	Yes
Chassis type	Tower
Buzzer	Yes
Performance
Built-in UPnP AV media server	Yes
Built-in iTunes server	Yes
Built-in FTP server	Yes
S.M.A.R.T. support	Yes
Browser supported	Apple Safari 7+, Google Chrome, Microsoft Internet Explorer 10+, Mozilla Firefox
Mac compatibility	Yes
Remotely operated	Yes
Backup button	Yes
Universal Plug and Play (UPnP)	Yes
Type	NAS
Device class	Home & Home Office
Backup function	Yes
Backup features	Cloud, USB drive, iSCSI LUN
Built-in optical drive	No
Card reader integrated	No
On/off switch	Yes
Windows operating systems supported	Yes
Server operating systems supported	Windows Server 2003,Windows Server 2008 R2,Windows Server 2012,Windows Server 2012 R2,Windows Server 2013
Mac operating systems supported	Mac OS X 10.10 Yosemite,Mac OS X 10.11 El Capitan,Mac OS X 10.12 Sierra,Mac OS X 10.7 Lion,Mac OS X 10.8 Mountain Lion,Mac OS X 10.9 Mavericks
Linux operating systems supported	Yes
Web-based management	Yes
Reset button	Yes
Operating system version	4.3.4
Operating system installed	QNAP Turbo System
Noise level	17 dB
Multilingual support	Yes
Buzzer	Yes
Access Control List (ACL)	Yes
Cooling
Cooling type	Active
Fan diameter	4 cm
Security
Access Control List (ACL)	Yes
Software
Mac compatibility	Yes
Windows operating systems supported	Yes
Server operating systems supported	Windows Server 2003,Windows Server 2008 R2,Windows Server 2012,Windows Server 2012 R2,Windows Server 2013
Mac operating systems supported	Mac OS X 10.10 Yosemite,Mac OS X 10.11 El Capitan,Mac OS X 10.12 Sierra,Mac OS X 10.7 Lion,Mac OS X 10.8 Mountain Lion,Mac OS X 10.9 Mavericks
Linux operating systems supported	Yes
Operating system version	4.3.4
Operating system installed	QNAP Turbo System
Management features
On/off switch	Yes
Web-based management	Yes
Reset button	Yes
Power
Power supply location	External
Power supply unit (PSU) capacity	65 W
AC input voltage	100 - 240
Redundant power supply (RPS) support	No
Number of power supply units	1
External power adapter	Yes
Power management	Yes
Weight & dimensions
Width	90 mm
Depth	125 mm
Height	187.7 mm
Weight	700 g
Package weight	1.88 kg
Packaging content
Quick installation guide	Yes
External power adapter	Yes
Cables included	AC, LAN (RJ-45)
System requirements
Windows operating systems supported	Yes
Server operating systems supported	Windows Server 2003,Windows Server 2008 R2,Windows Server 2012,Windows Server 2012 R2,Windows Server 2013
Mac operating systems supported	Mac OS X 10.10 Yosemite,Mac OS X 10.11 El Capitan,Mac OS X 10.12 Sierra,Mac OS X 10.7 Lion,Mac OS X 10.8 Mountain Lion,Mac OS X 10.9 Mavericks
Linux operating systems supported	Yes
Operational conditions
Operating temperature (T-T)	0 - 40 Ã‚Â°C
Operating relative humidity (H-H)	5 - 95%
Packaging data
Package weight	1.88 kg
Cables included	AC, LAN (RJ-45)
Other features
Power management	Yes

Capacity: 20TB

At IT Networks Trade, we aim to deliver reliable IT hardware and components with transparency and quality assurance. Please review the following terms and conditions before placing your order:

1. Non-Returnable Products:
  - Any product that is not a 3D memory item becomes non-returnable and non-cancellable once processed.
  - A restocking fee of up to 25% may apply on certain products, depending on the product category.
2. Product Condition:
  - All products are shipped as refurbished by default, unless selected otherwise for new retail condition at the time of order.
3. Shipping & Availability:
  - Items are typically dispatched within 24 hours, subject to stock availability.
  - For same-day shipping requests, please contact our customer support at (512) 881 3587.
  - Our online shipping calculator estimates costs for items under 5 lbs. For heavier equipment (e.g., servers, motherboards, racks), shipping costs may differ — our customer service team will confirm before finalizing the order.
4. Manufacturer Part Numbers:
  - Many manufacturers (such as HP, Dell, IBM, and Compaq) assign corresponding Spare Part Numbers (Spare P/N#) or Field Replacement Unit Numbers (FRU#) to their products.
  - The received item may display one of these numbers, which are valid replacements for the ordered part.
  - For assistance verifying compatibility, contact our Sales Department.
5. Warranty Policy:
  - Most items include a 30-day limited DOA (Dead on Arrival) exchange warranty for replacement with the same part only.
  - Some drives may carry a 90-day warranty—please confirm with our sales team.
  - Additional warranties (manufacturer, service, or extended) may also apply depending on the product.
6. Product Packaging & Accessories:
  - All items are bulk equipment and typically do not include drivers or CDs. Contact us to confirm availability if you require installation media.
  - Product images are for illustrative purposes only—the actual product may differ slightly.
  - Packaging may vary (e.g., OEM or plain bulk packaging) depending on stock and order quantity.
  - Refurbished printers may not include toners or full ink cartridges.
7. End-of-Life (EOL) Products:
  - EOL items that are no longer in production may be replaced with a compatible equivalent featuring the same FRU number and functionality.
8. Contact & Support:
  - For any concerns or questions regarding product conditions, shipping, or compatibility, please reach out to:
    📧 support@itnetworkstrade.com
    ☎️ (512) 881 3587

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GENERAL FAQs

Do you sell TS-228A/20TB-IW in new, refurbished, or both??

What’s the best way to check if TS-228A/20TB-IW will work with my existing setup?

Do you provide replacement if TS-228A/20TB-IW is EOL or EOS?

We also supply replacement parts in brand-new condition. Pricing may vary depending on availability and specific configurations, and will be adjusted accordingly.

Does the TS-228A/20TB-IW include a warranty?

Can I get better pricing if I order bulk quantity of TS-228A/20TB-IW?

How fast can I receive the TS-228A/20TB-IW after placing an order?