Western Digital My Cloud EX2 Ultra NAS Ethernet LAN Black - NAS Servers

HIGH-PERFORMANCE STORAGE TO SAVE, STREAM AND SHARE ANYWHEREKeep your media safe in a single place on this high-performance Network Attached Storage (NAS) device, and access and stream it from anywhere with an internet connection.Centralized Network StorageOrganize your entire media collection, photos and files in one central, network location.Access from AnywhereSave, access and stream your content anywhere you have an internet connection with the My Cloud mobile app or MyCloud.com web access.Robust Data ProtectionMultiple RAID and backup options to help protect all your valuable media, photos and important files.POWERED BY MY CLOUD OS 3WD's My Cloud OS 3 comes with a variety of tools and apps to give you complete control of your media. Create a custom folder to share your favorite content. Automatically sync your data between all your computers, so you know your content is always up-to-date. And easily transfer content between your NAS and a supported cloud service like Dropbox, OneDrive, or Google Drive.DESIGNED FOR SMOOTH STREAMINGUpgraded with the powerful Marvell ARMADA 385 1.3GHz dual-core processor, you’ll get ultra-fast transfer rates for high performance streaming. It also comes with 1GB of DDR3 memory, so you can multitask with ease.SIMPLIFIED FILE AND FOLDER SHARINGEasily customize how you share by using public or private links. With a public link, you can share your content so anyone can see it. Using a private link, you can grant a user limited or full-acc

Storage
Storage drives installed	Yes
Installed storage drive type	HDD
Number of storage drives installed	2
Total installed storage capacity	20000 GB
Supported storage drive types	HDD
Number of storage drives supported	2
Maximum supported storage capacity	20 TB
Storage drive capacity	10000 GB
Storage drive size	2.5/3.5"
Hot-swap drive bays	Yes
RAID support	Yes
Supported file systems	FAT,FAT32,HFS,NTFS,ext2,ext3,ext4
RAID levels	0, 1, JBOD
Processor
Processor frequency	1.3 GHz
Processor family	Marvell Armada 385
Processor model	Armada 385
Processor cores	2
Memory
Internal memory type	DDR3
Internal memory	1 GB
Networking
Link aggregation	Yes
Ethernet LAN	Yes
Ethernet LAN data rates	10,100,1000 Mbit/s
Wi-Fi	No
Wake-on-LAN ready	Yes
Jumbo frames support	Yes
iSCSI support	Yes
DHCP client	Yes
Ports & interfaces
USB port	Yes
USB 3.0 (3.1 Gen 1) Type-A ports quantity	2
Ethernet LAN (RJ-45) ports	1
Hard drive
RAID support	Yes
Supported file systems	FAT,FAT32,HFS,NTFS,ext2,ext3,ext4
RAID levels	0, 1, JBOD
Design
Colour of product	Black
LED indicators	Status
Cable lock slot	Yes
Technical details
Type	NAS
Device class	Home & Home Office
Backup function	Yes
Backup features	Cloud
Colour of product	Black
Number of users	800 user(s)
LED indicators	Status
Performance
Browser supported	Microsoft Edge, Internet Explorer 10+, Safari 6+, Firefox 30+, Google Chrome 31+
Mac compatibility	Yes
Type	NAS
Device class	Home & Home Office
Backup function	Yes
Backup features	Cloud
Windows operating systems supported	Windows 10 Education,Windows 10 Education x64,Windows 10 Enterprise,Windows 10 Enterprise x64,Windows 10 Home,Windows 10 Home x64,Windows 10 IOT Core,Windows 10 Pro,Windows 10 Pro x64,Windows 7 Enterprise,Windows 7 Enterprise x64,Windows 7 Home Basic,Windows 7 Home Basic x64,Windows 7 Home Premium,Windows 7 Home Premium x64,Windows 7 Professional,Windows 7 Professional x64,Windows 7 Starter,Windows 7 Starter x64,Windows 7 Ultimate,Windows 7 Ultimate x64,Windows Vista Business,Windows Vista Business x64,Windows Vista Enterprise,Windows Vista Enterprise x64,Windows Vista Home Basic,Windows Vista Home Basic x64,Windows Vista Home Premium,Windows Vista Home Premium x64,Windows Vista Ultimate,Windows Vista Ultimate x64
Mac operating systems supported	Mac OS X 10.10 Yosemite,Mac OS X 10.11 El Capitan,Mac OS X 10.8 Mountain Lion,Mac OS X 10.9 Mavericks
Security algorithms	256-bit AES
Number of users	800 user(s)
Security
Security algorithms	256-bit AES
Cable lock slot	Yes
Software
Mac compatibility	Yes
Windows operating systems supported	Windows 10 Education,Windows 10 Education x64,Windows 10 Enterprise,Windows 10 Enterprise x64,Windows 10 Home,Windows 10 Home x64,Windows 10 IOT Core,Windows 10 Pro,Windows 10 Pro x64,Windows 7 Enterprise,Windows 7 Enterprise x64,Windows 7 Home Basic,Windows 7 Home Basic x64,Windows 7 Home Premium,Windows 7 Home Premium x64,Windows 7 Professional,Windows 7 Professional x64,Windows 7 Starter,Windows 7 Starter x64,Windows 7 Ultimate,Windows 7 Ultimate x64,Windows Vista Business,Windows Vista Business x64,Windows Vista Enterprise,Windows Vista Enterprise x64,Windows Vista Home Basic,Windows Vista Home Basic x64,Windows Vista Home Premium,Windows Vista Home Premium x64,Windows Vista Ultimate,Windows Vista Ultimate x64
Mac operating systems supported	Mac OS X 10.10 Yosemite,Mac OS X 10.11 El Capitan,Mac OS X 10.8 Mountain Lion,Mac OS X 10.9 Mavericks
Power
Power supply location	External
AC input voltage	100-240
AC input frequency	50/60
External power adapter	Yes
Weight & dimensions
Width	99 mm
Depth	157 mm
Height	165 mm
Packaging content
Quick installation guide	Yes
External power adapter	Yes
Cables included	AC, LAN (RJ-45)
System requirements
Windows operating systems supported	Windows 10 Education,Windows 10 Education x64,Windows 10 Enterprise,Windows 10 Enterprise x64,Windows 10 Home,Windows 10 Home x64,Windows 10 IOT Core,Windows 10 Pro,Windows 10 Pro x64,Windows 7 Enterprise,Windows 7 Enterprise x64,Windows 7 Home Basic,Windows 7 Home Basic x64,Windows 7 Home Premium,Windows 7 Home Premium x64,Windows 7 Professional,Windows 7 Professional x64,Windows 7 Starter,Windows 7 Starter x64,Windows 7 Ultimate,Windows 7 Ultimate x64,Windows Vista Business,Windows Vista Business x64,Windows Vista Enterprise,Windows Vista Enterprise x64,Windows Vista Home Basic,Windows Vista Home Basic x64,Windows Vista Home Premium,Windows Vista Home Premium x64,Windows Vista Ultimate,Windows Vista Ultimate x64
Mac operating systems supported	Mac OS X 10.10 Yosemite,Mac OS X 10.11 El Capitan,Mac OS X 10.8 Mountain Lion,Mac OS X 10.9 Mavericks
Operational conditions
Storage temperature (T-T)	-20 - 65 °C
Operating temperature (T-T)	5 - 35 °C
Certificates
Digital Living Network Alliance (DLNA) certified	Yes
Packaging data
Cables included	AC, LAN (RJ-45)

• Capacity: 20TB

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1. 1. Non-Returnable Products:

      • Any product that is not a 3D memory item becomes non-returnable and non-cancellable once processed.

      • A restocking fee of up to 25% may apply on certain products, depending on the product category.

   2. Product Condition:

      • All products are shipped as refurbished by default, unless selected otherwise for new retail condition at the time of order.

   3. Shipping & Availability:

      • Items are typically dispatched within 24 hours, subject to stock availability.

      • For same-day shipping requests, please contact our customer support at (512) 881 3587.

      • Our online shipping calculator estimates costs for items under 5 lbs. For heavier equipment (e.g., servers, motherboards, racks), shipping costs may differ — our customer service team will confirm before finalizing the order.

   4. Manufacturer Part Numbers:

      • Many manufacturers (such as HP, Dell, IBM, and Compaq) assign corresponding Spare Part Numbers (Spare P/N#) or Field Replacement Unit Numbers (FRU#) to their products.

      • The received item may display one of these numbers, which are valid replacements for the ordered part.

      • For assistance verifying compatibility, contact our Sales Department.

   5. Warranty Policy:

      • Most items include a 30-day limited DOA (Dead on Arrival) exchange warranty for replacement with the same part only.

      • Some drives may carry a 90-day warranty—please confirm with our sales team.

      • Additional warranties (manufacturer, service, or extended) may also apply depending on the product.

   6. Product Packaging & Accessories:

      • All items are bulk equipment and typically do not include drivers or CDs. Contact us to confirm availability if you require installation media.

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      • Packaging may vary (e.g., OEM or plain bulk packaging) depending on stock and order quantity.

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   7. End-of-Life (EOL) Products:

      • EOL items that are no longer in production may be replaced with a compatible equivalent featuring the same FRU number and functionality.

   8. Contact & Support:

      • For any concerns or questions regarding product conditions, shipping, or compatibility, please reach out to:
        📧 support@itnetworkstrade.com
        ☎️ (512) 881 3587

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